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- SpiderWoman666's review
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| Content | 4/10   |
|---|---|
| Value for Money | 2.7/10 |
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2.4/10 |
By SpiderWoman666
on 22nd Jun 2008
| Content | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
 SpiderWoman666's recommendation | |
None
Poor selection - very little in documentaries.
I feel they make no attempt to send first choices in list.
Cancelling can be a nightmare.
If you want to get your first list choices or any semblance of customer service. . .well, Lovefilm has bought those companies out.
I had left Lovefilm for Amazon. Amazon's service was great! Then they sold out to Lovefilm. Now, they have lost my rental list and confused my service from Amazon with my previously-cancelled service. And, of course, during the transfer from Amazon to Lovefilm, they managed to ignore my first choices and even sent me something that wasn't on my list.
Now that the Amazon account has completely transferred to Lovefilm, they have completely confused things. I set up a new password, following the system designed by them. They sent it to me, but when I tried to log in, I got the message that the account was closed. Of course, this was immediately after getting an e-mail from them telling me that my card had expired. (The expired card is from the old cancelled Lovefilm service - cancelled a couple of years ago.)
I'm calling their confusion my good luck. At least I don't have to go through trying to cancel again.
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