Sky Digital Review

Watch this item
Sky Digital
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 44 reviews

Thumb down 34% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Mark57's Review of Sky Digital

21st Jun 2008

Overall Rating

0 stars
  • Value for money
    1 stars
  • Customer Service
    0.5 stars
  • Time Service Used
    Over 1 Year
  • Features
    2.5 stars
Good Points

STOP. The very few good points are vastly overshadowed by the
bad.


Bad Points

The customer service line costs 25p per min, they have yet to return any of my calls, in fact the very term customer service is cause for a good laugh when thinking about sky.


General Comments

As soon as we signed up to see speak and surf which should have been £26 per month we were overcharged £12+vat every month. The call centre staff promise to put it right every month but still 18 months later nothing has changed. Now we have cancelled their services (or are trying to). We have been promised various refunds, but then received a bill with the threat off being cut off. When phoning to try to solve the problem we are told that the cancellation isn't even on the system.
My wife has spent 5 hours approx on the phone over the months (all at premium charges) and we don't seem any closer to any peace of mind.
We are now moving to O2 for broadband freesat for tv and bt for phone.
How very strange that dealing with three different suppliers is easier than sky.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Mark57's review has yet to be rated - Be the first!

How helpful did you find this review?