Churchill Car Insurance Review

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Churchill Car Insurance
1.8 stars
Average rating for this product is: 1.8 out of 5

From 8 ratings and 91 reviews

Thumb down 31% of users recommend this product

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beast101za's Review of Churchill Car Insurance

19th Jun 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    CHURCHILL
Good Points

No good point what so ever.


Bad Points

Untrained staff, staff not willing to help. They just say that there is nothing that they can do and dont bother to even TRY AND HELP THE CUSTOMER. The customers have to call them back.


General Comments

I have been waiting since the 7 April to be paid out for an accident that was not my fault. I have had to ring all the time as they do not ring back or ring you to update you and they had all my details that they requested from me to pay me out but have done nothing about it as I rang today and only because I rang them today 19 June at 13:29 did they say that they will send an email to the correct department to start they paying out part. With the home insurance I rang to cancel my insurance and was told that there would be a 1 month cancellation charge which I accepted but they were going to take it from my account while I never had money in it. I advised the customer advisor of this and they merely said that there was nothing that they could do, there was something that they could have done (hold the payment until the date I had money in my account). Simple but no there is nothing that they could do!

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