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| Quality of service | 5/10   |
|---|---|
| Quality of food | 8.5/10 |
| Value for Money | 8/10 |
| Reviewer Rating | 6/10 |
| Overall Rating | 4.3/10 |
By J Pelan on 15th Jun 2008
| Food Type | Seafood |
|---|---|
| Average cost per head | Not supplied |
| How often do you eat here? | Once a month |
| Atmosphere | Suits all |
| Quality of service | 0/10 |
| Quality of food | 7/10 |
| Value for money | 6/10 |
| Overall value | 2/10 |
 J Pelan's recommendation | |
The decor, food & staff knowledge of product is very good. The fresh seafood sold at the front of the building is an added bonus when available, with very reasonable prices.
The location is a low point. The general area is not the nicest part of Belfast. Some staff did not handle complaints to my satisfaction and I felt there was a strong sense of urgency to finish my meal quickly being placed upon me.
Recently visited the restaurant with a friend who previously had made a complaint to the manager, regarding the freshness of some oysters. This had apparently had had a lasting effect, as we where told that no tables indoor where available, which did not seem to be the case. We where told we could sit outside and pay for the meal upfront. This was not a situation that I was happy with and indeed brought this to the attention of a member of staff. The worst customer care I have ever received and I personally will never eat there again. Such a shame, as the food indeed is excellent.
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