Have a picture of HSBC Internet Banking www.hsbc.co.uk?, please send it to us.
Picture courtesy of Ben Fuller.
| Ease of Use | 3.8/10   |
|---|---|
| Value for Money | 3.3/10 |
| Reviewer Rating | 3.3/10 |
| Overall Rating | 3.9/10 |
By r8gvb on 15th Jun 2008
| Used service for | 1 year and over |
|---|---|
| Ease of Use | 2/10 |
| Value for money | 2/10 |
| Overall value | 2/10 |
 r8gvb's recommendation | |
Internet banking service works reasonably well with no glitches to date.
Dreadful mortgage service from mortgage centre and even worse from local branch.
Whilst we finally managed to reset our mortgage with HSBC, it was an arduous task. We chased and chased for information and assistance over a period of 7 weeks. Their general level of customer service has been quite appalling and after complaining we received little in the way of comfort that they recognised such.
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