gavindye's Review of STA Travel
14th Jun 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
STA travel failed to book the Hong Kong - Bali portion of our trip that meant that we arrived at Hong Kong Airport to find we had no flight out. With no 24hr customer service to contact we had to pay full fare to get our flight to Bali. We are now stuck in an arguement between STA and Air Brunei over who is to blame, while we are over £1000 out of pocket
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