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| Value for Money | 5.8/10 |
|---|---|
| Reviewer Rating | 4.5/10 |
| Overall Rating | 4.2/10 |
By maherrera on 13th Jun 2008
| Type of Shop | High Street |
|---|---|
| Value for money | 2/10 |
| Overall value | 1/10 |
| | |
First pair of glasses (with metal frames) were ready on time.
1. had to leave 2nd pair of glasses (plastic frames) at the store TWICE due to scratches on them- couldn't even take them home.
2. were not contacted when glasses were finally ready for pick up.
3. on THIRD attempt to get glasses they still had scratches, but due to pushy staff & overall pessimism on EVER actually getting a proper pair, we took them home.
A girl at the counter admitted that scratches were the least of it- sometimes glasses came into the store with the legs broken off.
They had an offer of buy one designed pair & get the second pair free- so the staff made us feel bad about returning the glasses claiming that they had been free anyway.
If paying for 2 pairs would have guaranteed two good quality glasses we would have gladly paid for then - we weren't the ones that same up with the offer!!
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