TallChapTravelling's Review of Cosmos
12th Jun 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?No
Value for money, good website and call centre. Prompt invoicing and holiday documentation all in order.
Bad Points
The rep at the hotel could have been better.
General Comments
Booked a week in the Gambia (March 08) with Cosmos and stayed at the Corinthia Atlantic Hotel. A very enjoyable week and would go back to do more exploring. Hotel was as described on Cosmos website and cannot complain about product as we had a great time. The only down side was the rep who when he realized you were not interested in his excursions etc he seemed to take this a little personally and lost his charm. At the end no one seemed to know when the coach was coming to collect us. Would use Cosmos again.
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