lbb's Review of Cheap Office Furniture www.cheapofficefurniture.co.uk
9th Jun 2008
Overall Rating
- Value for money
- DeliveryOn time
- Quality of website
- Goods purchased & costChair £200
- Customer Service
None.
Bad Points
Delivered faulty chair. Poor customer care.
General Comments
Having bought a chair I found it to be defective and informed COF within 24 hours. I asked for a refund rather than a replacement and was told I would have to pay £25 to send the chair back. When I queried this I was told someone would call me. Nobody did. Subsequent emails haven't been replied to yet. When I relented it then took over 4 weeks and 3 phone calls to get a refund.
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