Charlotte Honda, Charlotte, NC Review

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2 stars
Average rating for this product is: 2 out of 5

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Guest's Review of Charlotte Honda, Charlotte, NC Motorcycle Dealer

5th Jun 2008

Overall Rating

2 stars
  • Value for money
    2 stars
  • How wide is the range of bikes available?
    2 stars
  • Model purchased?
    None
  • Customer service
    2 stars
Good Points

The Parts Dept is really good. They get the parts you want or need very quickly and they get to know repeat customers very quickly so you don't have to keep telling them what kind of bike you have.


Bad Points

Service Dept. I went to get new tires put on and my bike inspected. Not only did it take forever for them to put the tires on, but they used stick on weights on my chrome SPOKE rims! Then after they brought it out I noticed that my inspection sticker was not on the bike so it had to go in AGAIN to get the new one put on. (So I wonder if they even did the inspection.).


General Comments

I have been a customer at this store for a few years now. I will still go here to buy parts. (unless they give me a reason to go elsewhere). But I am not impressed with the quality of their service dept. They charge more than a shop closer to my home for the same services, but I was so happy with the service I recieved in the parts dept. I assumed the service dept was just as good. (And you know what they say about ASSUME).

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