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- Charliefarley's review
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| Customer service | 9.3/10  |
|---|---|
| Value for Money | 8.7/10 |
| Reviewer Rating | 9/10 |
| Overall Rating | 9.2/10  |
By Charliefarley on 4th Jun 2008
| Have you made a claim? | Yes |
|---|---|
| Customer service | 9/10 |
| Value for money | 7/10 |
| Overall value | 8/10 |
 Charliefarley's recommendation | |
Good cover, claim dealt with promptly.
Halifax seem to have re-calculated their premiums in May 2008 and there has been an increase of 30% in my case.
I had two cocker spaniels insured with Halifax and at £140 per dog (before second dog discount), the cost of £6000 lifetime cover with £50 excess was competitive.
One small claim was paid promptly without quibble.
However, the rate jumped 30% to £182, although a 5% on-line discount was available.
I asked Halifax why they had increased their charges so much and they said that, while some premiums had increased, others had decreased, depending on the breed, age and location.
Once again, I am going through the time-consuming search and evaluation process. It is unfortunate that there are so many variables which make a like-for-like comparison so difficult.
Here are some of the quotes so far:
M&S Premier £7000 cover/ £70 excess/ £215 premium
Direct Line (Advanced) £6000/ £80/ £209
Argos (Platinum) £7000/ £60/ £201
Sainsburys £6500/ £50/ £186
Pet Insurance Co. £4000/ £85 / £150
More Than £7000/ £70/ £144
Lloyds TSB £3000/ £50/ £129
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