oxfordmale's Review of Tesco DVD Rental www.tescodvdrental.com
4th Jun 2008
Overall Rating
- Value for money
- Content
Good range
Bad Points
Customer service
General Comments
Firstly, I should point out that, since some of these reviews were written management of Tesco DVD Rental has passed to the abominable LoveFilm. I've been a member since 2004 when it was powered by Video Island and have no doubt in my mind service has deteriorated since LoveFilm and it's Indian call centre came along.
Although I do receive DVDs the real trouble begins if one goes missing or is lost in the post (I have had five go missing this year, although I can't completely blame that on them) and the service has been poor in my experience.
Don't blame Tesco - it wasn't this bad when they first started the service with Video Island. I do not recommend LoveFilm - my friend signed up with them to get some Blu-Ray discs and MIGHT get the free cinema tickets he was promised at some point...
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