The Green Lobster Hotel Review

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3.7 stars
Average rating for this product is: 3.7 out of 5

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coopyr's Review of The Green Lobster Hotel

3rd Jun 2008

Overall Rating

2.5 stars
  • Value for money
    4 stars
  • Board Basis
    Not supplied
  • Accommodation
    2 stars
  • Food
    1.5 stars
  • Location
    5 stars
  • Date of stay
    April, 2008
  • Tour Operator
    Prague Discount Hotels
  • Customer Service
    1.5 stars
  • Resort
    2 stars

The Green Lobster Hotel is the most incorrectly advertised hotel that I have had the misfortune to book in my life. We booked a double room for ourselves and our 18 month old baby. Expecting to be shown to a room similar to the ones on your and the hotels website, we were shown to a very small room with a double bed squeezed in and a shower, no bath just a shower. Even though we advised the hotel that we had a toddler with us and that a bath is essential. We were treated by the hotel with total indifference, and when complaining about the hotel, we were told that they have quite a few comments of a similar nature.

Finally after over an hours complaining, we were transferred to Hotel Tyl, which was acceptable, so much that we are staying at it again in August.
I can't complain about the service of praguediscounthotels.com company, because they booked the Hotel, offered free taxi-service, even they transferred us to Hotel Tyl

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