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| Quality of service | 0.5/10 |
|---|---|
| Layout of shop | 0.9/10 |
| Value for Money | 1.1/10 |
| Overall rating | 0.5/10 |
By Guest. on 3rd Jun 2008
| Goods purchased & cost | Football kit £300 |
|---|---|
| Quality of service | 1/10 |
| Layout of shop | 1/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
| | |
None
Plenty
I ordered a football kit from Sports Centre Direct in March. The website promised delivery in 5-7 days. After 2 weeks I enquired where my kit was and was told it would be a couple of months owing to supply problems (the website is still promising 5-7 days on the self same kit). I was offered a seemingly inferior kit, for the same money as a replacement. Not surprisingly, I refused. I should have demanded my money back at this stage, but said I would wait for the ordered kit. Several unanswered e-mails later I was eventually advised that the kit has arrived and would be with me by the weekend. A kit did arrive - the one I had refused a few weeks earlier!
I am now trying to get my money back.

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