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- najel's review
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| Flight on time? | 4/10   |
|---|---|
| Customer service | 2.9/10 |
| Comfort on flight | 3.4/10 |
| Quality of food | 2.7/10 |
| Value for Money | 3.3/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 3.1/10 |
By najel on 1st Jun 2008
| Flight Date | 5/08 |
|---|---|
| Flight From - To | Minneapolis, MN to Amsterdam, Netherlands |
| Ticket class | Premium Economy |
| Flight on time? | 0/10 |
| Customer service | 0/10 |
| Comfort on flight | 6/10 |
| Quality of food | 6/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 najel's recommendation | |
Leg room in Economy Plus
Flights rebooked without notification
some ground staff poor.
My flights were re-booked to the next day but I was not informed about that at check in, I first heard about when I came to the gate.
The ground staff was not willing to assist me, they told me there was no way to get me onto a flight the same day. I was not given any other information.
My luggage was sent to Chicago where I was supposed to connect and they told me there was no way to get it back or help me in any way, I was not even offered an overnight package with toothbrush etc.
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