Callela, Hi Top Olympic Hotel Calella Review

Overall Rating

See below

See below

I'm so glad to be home. Would not recommend. Unfortunately our tour operator booked us into this hotel the Olympic and not our required choice of Olympic Park in Lloret de Mar.
Myself(32), my husband(36) and 6 yr old son were all inclusive and arrived on 19 may 2008 - by 21 may we were ready to leave! unfortunately we had to wait until 29th may.
The room
Paper thin walls (which we took into account when it came to the neighbours) - we got a max. of 5 hrs sleep if we were lucky. Wardrobe did not open and light bulb blown - did not get repaired/replaced, light - we reported this every day. Bath did not drain properly, we showered in a 3 inch pool of water. Shower was hot, but water did not come out properly. Rooms are v.small and it was a squeeze for 3 of us - not enough wardrobe space for 3. Beds were made every day, but sheets were never changed in the whole time we were there. v.v.v. basic. When neighbours shut their door the mirror fell off the wall. No air conditioning.
Food/drink
Was always either pork/fish or turkey. No consistency when the food was replaced. Started with boiled potatoes and changed for roast potatoes half way through the sitting. Desserts were always the same, lack of variety and cakes all had nuts in them. The food was awful - not allowed to take food/drink into restaurant or take it out. The snacks are in the restaurant, so if you are laying by the freezing cold pool, you have to go inside. Beer/fizzy drinks always flat.
All inclusive
All inclusive did not mean all inclusive! You basically drank what you were told. Could only order 2 drinks at a time, 3 members of bar staff, serving queues on average of 20 people. Would take a minimum of 20 minutes to get served. Very limited on what you could have.
Kiddy club
My son was bored. Colouring, playing babyish games. Evening activities started at 9pm until 10.30, which is far too late for children.
Hotel staff
Very nice to begin with until you had a complaint or issue. Then they were very rude and ignorant. We complained every night about the noisy neighbours by phone as we were told to, but ended up going from floor 7 to ground floor reception in pj's to complain. Only interested in taking money for their excursions. Would not help us with finding out about excursions that they didn't organise.
Waitresses arguing during meal times while clearing tables at the speed of a snail and leaving the trolley with the dirty plates behind tables. Tables packed so close together that when you were sitting, you couldn't get out.
There is not enough staff to cater for a hotel of this size.
local amenities
Calella town is lovely, but there is a lot of walking - this high street is so long. There is a train that runs through the streets, which was great. Lots of friendly local bars and places for the children. A tobacconist and supermarkets. 300yds from the beach, which was great. You can play volleyball football, sun loungers are available and a few bars. It's better to sunbathe on the beach, because the hotel pools got a lot of shade and there weren't enough loungers for the number of guests.