Saga Breakdown Cover Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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BigK1's Review of Saga Breakdown Cover

30th May 2008

Overall Rating

2 stars
  • Value for money
    2.5 stars
  • Customer service
    0 stars
  • Speed of response
    3.5 stars
Good Points

Previously excellent service and price.


Bad Points

Poor admin.


General Comments

Are you aware that at renewal this year you will be serviced by the awful AA patrols? Are you aware that at this years renewal your premium will be the same but not next year? I have just been invited to renew at £118 for personal cover any car at the top service level but told that next year it will be £269.60.

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Members' Comments onBigK1's Review

  • Carol999 on 14th Jul 2009

    I found this review very helpful because...

    I am also with Saga but had occasion to call out the Breakdown Service. The AA attended. They messed up from start to finish. From the AA Patrol's chat up line to not being issued with an attendance report to being overcharged doubla at a garage

  • Carol999 on 14th Jul 2009

    I am with Saga this year who use the AA. I had occasion to call Saga when my car broke down. From the unprofessional chat up line of the Patrolman to recommending a Garage that charged me double, to the attendance report that was not issued, to The Customer Services Department at the AA who really couldn't care about the service provided.I complained to Saga who I pay my premiums to. They couldn't care less and just advised me to contact The AA. Not acceptable!!!!!