Guest's Review of Crocus www.crocus.co.uk
30th May 2008
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & cost500
- Customer Service
Website easy to use
Bad Points
I found Customer service to be poor. Every call i placed to the service line went through to the sales line. they took my number and promised to call back but rarely do. Eventually got a promised delivery date but the goods didn't turn up. Finally got through to cancel the order after making enough fuss.
General Comments
I received terrible service. I wouldn't use them becuase I had to wait weeks longer than the delivery time stated.
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