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- kitten28's review
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| Customer Service | 1.2/10   |
|---|---|
| Value for Money | 2.6/10 |
| Overall rating | 1.7/10 |
By kitten28
on 28th May 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 1/10 |
| Value for money | 8/10 |
| Overall value | 4/10 |
 kitten28's recommendation | |
We finally got the right tickets, good value for money.
Wrong tickets sent, transfers went wrong.
We booked last February two weeks in Corfu for the September, was a good price and all seemed well, in June we received the tickets and paperwork but the flights were for the following week! I tried telephoning but there was no direct contact number, just automated service advising to e-mail any changes, which I did and finally 3 weeks later we got new tickets for the correct date but no apology.
When we arrived at Corfu airport we managed to find the desk and then promptly waited 30 minutes whilst they tried to find the other passengers going to our hotel (this was 2.30am btw) however they were unable to so put us in a taxi (somewhat a blessing compared to the long coach queues)
after that all pretty straightforward, did move rooms as 1st one was grotty and miles from main part.
However more fun began travelling back, we had been advised a taxi would be again taking just the two of us at 12.30am, however by 1am still no sign and we had to wake the rep up, it turned out in the end some sneaky no gooder had taken our taxi! finally at 1.30am we got a taxi and experienced the most terrifying journey of my life!! the driver was smoking, talking on his mobile and driving like a lunatic!! when we got to the airport there were queues everywhere and flight was delayed.
Wouldnt use lmd.com again to book a holiday.
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