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| Content | 4.2/10 |
|---|---|
| Reliability | 3.1/10 |
| Customer Service | 2.1/10 |
| Speed Consistency | 1.6/10 |
| Value for Money | 2.7/10 |
| Reviewer Rating | 2.4/10 |
| Overall Rating | 2.4/10 |
By petemac100 on 28th May 2008
| Reliability | 9/10 |
|---|---|
| Customer Service | 1/10 |
| Speed Consistency | 5/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
| | |
Customer service were hard to communicate with for me personally.
I have been with supanet for 5 years and sometimes their speeds would be really terrible. Over past 4 weeks supanet speeds have increased from 200kbps to a quite respectable 6.5mbps, this is on a up to 8meg contract.
It has unlimited downloads and the cost is only £7.99 for 18 month contract.
I have only lost the connection once in 5 years so overall the bad press for supanet is unwarranted.
In my individual case supanet is supplying an excellent service for an unbeatable price.

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