Deep Blue Dive Centre www.deepbluedive.com Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 2 ratings and 19 reviews

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blobby8234's Review of Deep Blue Dive Centre www.deepbluedive.com

27th May 2008

Overall Rating

0 stars
  • Value for money
    2.5 stars
  • Delivery
    A few weeks late
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    diving gear
  • Customer Service
    0 stars
Good Points

Quick initial delivery.


Bad Points

Sent the wrong items and size. Terrible customer service.


General Comments

Placed the order came quickly but had the wrong items and wrong size in clothing, when questioned they said they had no stock so just sent the nearest thing / size to what I ordered without asking me. I returned the items in question and was told the correct replacment items would be with me within 2-3 days. After a month I still had not received the new items after numerous phone calls where they blamed parcelforce over and over again I just decided to send the balance of the order that was ok back to them as well and asked for a refund which also took nearly two weeks for me to receive. Terrible customer service would not return my calls.

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Members' Comments onblobby8234's Review

  • Deep Blue Dive Centre Rank: Lance Corporal on 22nd May 2009

    Unfortunately we cannot be held accountable for couriers delivery and have to follow their procedures which can involve waiting a certain time before we can re-send items. Deep Blue Dive