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- Guest.'s review
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| Content | 7.8/10   |
|---|---|
| Reliability | 3.4/10 |
| Customer Service | 1.9/10 |
| Speed Consistency | 2.3/10 |
| Value for Money | 3.6/10 |
| Overall rating | 4.1/10 |
By Guest. on 27th May 2008
| Reliability | 0/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
No good points anymore for me.
Personally feel I have experienced too many disconnection problems, download speeds that I was not happy with as well as high packet loss, unhelpful customer service for me as I feel it was difficult for me to get hold of my MAC.
I am currently trying to migrate away from Nildram after 3 and a half years as a customer. Up until early 2008 I quite actively promoted Nildram to my friend and family because I was so happy with the service I was receiving, it was fast, never, and I mean never got disconnected (not one connection problem for the 1ast 3 years was pretty good O think!). However, it looks like Tiscali has took over Nildram, needless to say things are not so good anymore for me personally. It is quite common to get disconnected 5 - 6 times a night, my download speed is slow, calling customer services has been now unhelpful as I feel I have not yet received a solution to my problems). Now I am trying to leave them... I guessed it, finding it difficult to get my MAC. I do not recomemnd Nildram anymore.
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