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- Bosch SHU66C
- Roseville California's review
Have a picture of Bosch SHU66C Dishwasher?, please send it to us.
Picture courtesy of T289C.
| Ease of Use | 4.5/10   |
|---|---|
| Durability | 3/10 |
| Style | 7.5/10 |
| Service & Support | 2.5/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.4/10 |
| Overall Rating | 2.5/10 |
By Roseville California
on 2nd Feb 2004
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 Roseville California's recommendation | |
Quiet
Control panel didn't work at all on the first one. The second one heats the water too hot, causing the detergent to suds, and not giving a clean rinse. Dishes are ruined.
I have Bosch model SHU66C, paid $1000 for it and absolutely hate it, not to mention they have the worst customer service on the planet.
The first dishwasher didn't heat the water at all, and the two technicians told me it was because of the way the house was plumbed. The dealer took it back, replaced the control panel, and sold it as used.
They ordered a second one, which did have hot water...so it was not my plumbing. However, this one heats the water too hot (and it's programmed for the lowest hot water setting). It causes the detergent to suds, even through the rinse cycle. All my dishes have a baked-on suds residue that I can't get off.
I have worked with the Bosch N.A. Northwest Service Mgr. for the past 6 months to get resolution. I wanted them to take it back (dealer won't take it back as they already ate the cost of the first one, since Bosch didn't pay for the problem.) They have decided not to do anything, and left me a rude message saying I don't know how to use my dishwasher.
Bosch is not concerned about having satisfied customers. I will never buy another Bosch appliance just based on the terrible customer service, and I definitely do not recommend their dishwasher.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 3 | 0 | 2 | 0 |
Total Respect: +5
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