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| Flight on time? | 3/10 |
|---|---|
| Customer service | 2.7/10 |
| Comfort on flight | 4.7/10 |
| Quality of food | 2.3/10 |
| Value for Money | 3.3/10 |
| Overall rating | 3/10 |
By Gedski on 27th May 2008
| Flight Date | May |
|---|---|
| Flight From - To | UK East Midlands |
| Ticket class | Economy |
| Flight on time? | 0/10 |
| Customer service | 1/10 |
| Comfort on flight | 5/10 |
| Quality of food | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Check in staff were very friendly
Everything else was not great
They cancelled first flight and re rooted us to Brussels then 3 hour delay there meant got to Hotel at 11pm, not good when you are on a mini break! Return flight 6 hour delay poor communication re delay and no intention of getting us out until last flight of day came into Copenhagen and then we were put onto this plane. However I did feel sorry for the crew having to do an extra trip that late at night.
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