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- mgorna's review
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Picture courtesy of John-Paul.
| Customer Service | 5.1/10   |
|---|---|
| Value for Money | 4.9/10 |
| Reviewer Rating | 4.8/10 |
| Overall Rating | 4.8/10 |
By mgorna on 27th May 2008
| Have you made a Claim | Recently Settled |
|---|---|
| Reason for going with this company | Best Cover |
| Cover Taken | Comprehensive |
| Driver Type | Lady Driver |
| Previous Insurance Company | Churchil |
| Customer Service | 9/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 mgorna's recommendation | |
We set up a policy with Zurich Car Insurance a year ago and we've managed to go through two claim procedures - one: not at fault, the other one: single car accident, so from Zurich point of view at fault. When not at fault: we were given a brand new Volvo V70 (we insured a P-reg Volvo S40) as a courtesy car, we kept it until we received a cheque for old car (write off), which was about 6 weeks after the incident. It wasn't that nice after the single car accident - we got a Matiz from Enterprise for 4 days only as a courtesy car (we insured a T-reg Passat), but we received the cheque withn 3 weeks after the accident (again, write off - we've been really unlucky with cars this year). Not too bad at all...
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