Free Zone www.freezone.co.uk Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 1 rating and 14 reviews

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Guest's Review of Free Zone www.freezone.co.uk

25th May 2008

Overall Rating

1 stars
  • Value for money
    3 stars
  • Content
    2.5 stars
Good Points

Instant Information controls, good communication facilities in place.


Bad Points

Our website is currently down, we have had a number of incidents where this has happened - no information given as to why. They don't deal with enquiries in a prompt manner, in my opinion. 24/7 support (Email Only) what's the point - you might as well have a week off. Support needs to be instant.


General Comments

We require our website being up and running 100%, a large proportion of sales come through internet sales - We can't afford the loss of service. Customers will not bother coming back if the service of the internet is not maintained.


If maintenance is planned then they need to make arrangements for this. Who knows - if this is the case because they don't provide any information.

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