Have a picture of Mediachase IBN 4.5 Help Desk?, please send it to us.
| Ease of Set Up | 7.5/10  |
|---|---|
| Ease of Use | 6.5/10 |
| Value for Money | 9.5/10 |
| Overall rating | 9/10 |
By rnc on 23rd May 2008
| Time Software Used | 6 - 12 Months |
|---|---|
| Ease of Set Up | 5/10 |
| Ease of Use | 5/10 |
| Value for money | 9/10 |
| Overall value | 8/10 |
 rnc's recommendation | |
However, the downside of all these features is that the UI and interface is complex and clunky at times. It'll take some to get used to all the features.
Excellent desktop client and instant messaging among internal and external users. Comprehensive business logic and work flow and top notch issues and help desk tracking. If you want project management and help desk features, this has nearly everything you need.
Once you get around the complexities of the IBN, it's a great overall product. After some initial training and hands-on use, it has become our virtual daily bread around the office.
rnc's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
| Ballicom International | £532.79 |
| Oyyy.co.uk | £553.89 |
