Sainsbury Kitchen Appliances Online www.sainsburyskitchenappliances.co.uk Review

Watch this item
0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 29 reviews

Thumb down 17% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Sainsbury Kitchen Appliances Online www.sainsburyskitchenappliances.co.uk

23rd May 2008

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Delivery
    On time
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    £600
  • Customer Service
    0 stars
Good Points

None.


Bad Points

All of it.


General Comments

I purchased a Hotpoint washing machine from them about a year ago. It was faulty on delivery. I called and asked what to do and was told a new machine would take at least another week to deliver and they'd taken the old machine way as part of the "service". My daughter is disabled and used to have a lot of 'accidents' at night. I asked them to just pick up the machine and refund the money and I went to my local supplier instead. About two weeks later they still hadn't picked up the machine or refunded the money. I called again and asked what was happening I was told they'd pick it up in the next couple of days. Still nothing. I wrote a email to the MD of Sainsburys and they picked it up the following day. I then waited for my Credit Card statement and found out that some three weeks later I still had no refund. I called and was told it would be refunded on that day. It wasn't and I had to call again.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?