welcome car finance review

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Average Ratings

Speed Of Loan	5.6/10
Customer service	2.5/10
Value for Money	1.8/10
Reviewer Rating	2.4/10
Overall Rating	2.4/10

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22% Recommended15 out of 68 Reviews

29% Recommended5 out of 17 Reviews

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By Guest. on 23rd May 2008

Guest.'s Ratings

Payment Type	Fixed Payments
Speed Of Loan	8/10
Customer service	0/10
Value for money	0/10
Overall value	0/10
Guest.'s recommendation

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General Comments

I purchased a bmw from welcome, low milage, full service history, 1 owner, the salesman said, have a cup of tea i will look at what i can do px wise, 30 minutes later he was back ( big Smile) well the bemmer is £10,000, we can give you £1500px he says...no thanks i says mine is worth £2500 off he goes 15 minutes he,s back well ok he says but you will have to pay £500 as well, ok then we go for a test drive all ok apart from we had to get a jump start because it was out of petrol......it evaporates you know he says? yeah right i say ,,,,, any way all the paper work is done sign this sign that and there n here,,,,,,,, have another cup of tea .............. we cant process things at the moment but take it home we willl post it to you ok then i say...the hand over inspection he produces a 100 odd car check ang on a minute front number plate is cracked front and rear bumpers are cracked and scuffed mud flap missing small dent on one rear door cd changer is missing,,,,,,,,, dont worry he says we will tell you where to take it to get it repaired ( AND THEY DID) one week later still cant get a straight answer 1 month later i get an answer you,ve had it a month so you must of accepted it as it was he says £900 later it looks good ,,,then i am driving round the m25 bang the water pump packs up,,,i call them ,,take it to this garage he says ok then i think paying for the mechanicle warranty thats it job done ,,,no such luck FAIR WEAR N TEAR its down to me again only had it seven weeks i say ,,,,sorry he says £420 please,,, then i find they havent deducted the £2500 from the purchase price for the px but of course thats my fault for not noticing,,, so 26 months later and paying them £8000 they have the car back ,,but i owe them 1 months instalment and heres the strange bit they call me all the time ,,,only to find out when i am going to pay it ,,but when i ask when are they going to pay me my £ 2500 plus all the interest i have payed on it oh they say we are only intersted in that 1 payment so we can sign the car off,,,, oh i say well you take me to the county court then i can counter claim for lets say £3500 plus all the repairs ,,,,OH yes i do have all the reciepts and bills and paper work So do think long and hard before you buy from welcome ,,,ive had nearly 3 years of stress and i dont feel a satisfied customer ,,,,,,,customer satisfaction ????? i do not think so

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Total Respect: +1