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- mmayoh69's review
Have a picture of Halifax Home Insurance?, please send it to us.
| Customer Service | 2.3/10   |
|---|---|
| Value for Money | 2.1/10 |
| Reviewer Rating | 2/10 |
| Overall Rating | 2.1/10 |
By mmayoh69
on 22nd May 2008
| Have you made a claim | Yes |
|---|---|
| Type of Cover | Contents |
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 mmayoh69's recommendation | |
We had our shed broken into 3 times in 1 week. Approx £1000 worth of goods stolen.
Halifax use a company called Aquilo to validate your claim. Every time I phoned them it was like an interrogation and they made ME feel like a criminal.
They said they can not pay out unless:
a) I had receipts - yeah right, who keeps receipts?
b) I had manuals - they were in a toolbox in the shed (stolen)
c) They asked if I had any photographs of my husband using the equipment - WHAT??????
I would advise you to stay away. Tesco are a much better insurer, had to claim for storm damage to my roof with them, had no problems whatsoever.
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