Have a picture of Digital Point www.digital-point.co.uk?, please send it to us.
| Quality of website | 4.3/10   |
|---|---|
| Value for Money | 5/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 2.6/10 |
By pontardawe
on 22nd May 2008
| Goods purchased & cost | Servis Washing Machine 180 pounds |
|---|---|
| Delivery | On time |
| Customer Service | 0/10 |
| Quality of website | 1/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 pontardawe's recommendation | |
Delivered quickly.
After sales care a lot to be desired. Promises to ring back and they never do.
Purchased a Servis washing machine from Digital Point on 31/03/2008 on 05/05/2008 it broke down engineer attempted to fix then decided it needed a new outer tank which would take 7-10 working days to come fourteen days later and many phone call still waiting repair. Have contacted digitalpoint and servis who were just poor, only to be told yet again they will inform sales team and get back to me. I have spoken to consumer advice who have told me to put in writing my complaint which i have done. Three weeks without washing machine is hard work, I think it's time to buy a new machine from a local shop and pay a little more and get peace of mind that if anything goes wrong you can speak to someone face to face and not have to be kept holding on the phone.
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