24Ace www.24ace.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 2 ratings and 20 reviews

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EmmaEl's Review of 24Ace www.24ace.co.uk

22nd May 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    0 stars
  • Goods purchased & cost
    Xmas items etc
  • Customer Service
    0 stars
Good Points

None.


Bad Points

Everything!


General Comments

To make Christmas easier I ordered some gifts and wrapping paper, cards, tags etc from the catalogue.
None of the items showed up and I ended up having to go shopping at the last minute (not great with a 1 and a 2 year old!). I told them not to bother with the order as it was too late now.
You can imagine my annoyance when in February they sent me a FINAL reminder for the order and had charged me £50 in late payment charges! Whhaaaat! I eventually got through and they told me to "ignore all the letters and that my account was clear as I had never received any goods from them".
That would be fine except ... They have put details of Late payments and money owed on my Experiean CREDIT REPORT! I am fuming and they still haven € t updated it and I can never get through.

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