Virgin Credit Card Review

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Virgin Credit Card
1.1 stars
Average rating for this product is: 1.1 out of 5

From 3 ratings and 75 reviews

Thumb down 16% of users recommend this product

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Guest's Review of Virgin Credit Card

22nd May 2008

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Loyalty scheme
    No
  • Used card for
    1 year and over
  • Customer service
    0.5 stars

After a year or so of absolutely fine service, then suddenly decided to hike my interest rate up from 14.9% to 26.4% over a period of six months. When I complained, I was told that the interest rates were at the discretion of Virgin, and could not be changed.

Considering that new customers are being drawn in with a rate of 15.9%, with 0% on balance transfers and purchases as an introductory offer, I'm disgusted at how they treat customers who've been with them for a lot longer. I'm now transferring my balance over to another card with a 0% for 15 months offer, and will be closing down the Virgin account as soon as the transfer is complete.

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