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| Content | 4.1/10   |
|---|---|
| Reliability | 4/10 |
| Customer Service | 2.7/10 |
| Speed Consistency | 3.4/10 |
| Value for Money | 3.3/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 3.5/10 |
By Guest. on 22nd May 2008
| Reliability | 0/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
Still trying to think of a good point. Nope, ain't got one.
Unhelpful customer service.
Unhelpful tech support for me too.
Low bandwidth and usage compared to other service providers.
BT have still failed to repair my broadband connection after 5 MONTHS as far as I am concerned.
Each time I call about the situation I have to explain it from scratch to someone whose accent I personally can barely understand.
Each time I am promised it will be fixed within 3 days.
Each time nothing happens in my opinion. Not yet been contacted as far as I am aware. Personally feel I am not receiving the service for the money I am paying.. I do not recommend BT Connect.com
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