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- martjn's review
Have a picture of Budget Car Rental Car Hire?, please send it to us.
| Value for Money | 1.1/10  |
|---|---|
| Reviewer Rating | 0.9/10 |
| Overall Rating | 1.3/10  |
By martjn on 21st May 2008
| Date of hire (month/year) | 05/2008 |
|---|---|
| Country & City of hire | Canada, Calgary |
| Condition of vehicle | Excellent |
| Choice of vehicles | Good |
| Value for money | 0/10 |
| Overall value | 10/10 |
 martjn's recommendation | |
Lost their own key and blamed us and now we have to pay for it even though they lost it.
Budget - Downtown Calgary. We rented a car from Budget Downtown Calgary. We hired the car from 9am Sunday to 9am Monday. Since we had no parking on Sunday night, we decided to drop the car off at the Budget drop off point, their office, downtown Calgary at 1am. After much thought, my fiance dropped the key into their 'key drop box', since there was video surveillance there he thought it would be safe to use the key drop box. The next day we get a call from budget looking for the key. We advised we put it in the drop box, they said it wasn't there. We told them to look again, it certainly was left there. Instead of $77, we are now being charged $377!!!!!!! $300 for the key!!!!!!!!!!!! We even took out the insurance they offered us. The manager was very unsympathetic about he whole ordeal. We will NEVER book with budget again...
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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hl72296
on 7th Aug 2008