Kwik-Fit Car Insurance Review

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Kwik-Fit Car Insurance go to www.kwik-fitinsurance.com
1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 21 reviews

Thumb down 14% of users recommend this product

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Izzie's Review of Kwik-Fit Car Insurance

21st May 2008

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Lady Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    More Than
Good Points

Scottish based call centre so no difficulty in communication. 10% discount card to use at Kwik Fit centres.


Bad Points

Once I had arranged my car insurance, over the next few weeks I was inundated with calls from Kwik Fit trying to sell other products, eg home insurance, road side assistance etc. I did however take out their "keep motoring" policy which gives you a hire car for 2 weeks should your car be written off. However, five days since my accident, I am still waiting for this to happen. I'm out of pocket because I'm having to pay for a hire car myself.


General Comments

When calling Kwik Fit it is really difficult to speak to someone. Very often was asked to call back again when they are less busy. Occasionally was put in their call back service.

Very slow response from the insurance company regarding them contacting me concerning the loss of my vehicle. Accident repair centre e-mailed their report on the Monday, three days later they still have not been in contact with me.

Will not be using Kwik Fit to insure my next car.

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