annowen's Review of Fast.co.uk
20th May 2008
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Connection speed, customer service, ease of sign up.
Bad Points
None so far.
General Comments
I have only been with fast for a short time days but am extremely pleased with the service so far. I moved to them from Pipex and immediately my connection has stopped dropping out and the speed has improved. I needed to telephone their technical support people a couple of times to get logged on. If they can't answer straight away they don't keep you on hold but ask you to leave a number and they call you back. I didn't need to do this because they answered the phone half way through the message. The second time the telephone was answered almost immediately and I was speaking to the same person so he was aware of what we had tried so far. The chap even called me back because there was something that he had forgotten to tell me.
Excellent - I am very happy and they are well worth the few extra pounds.
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