Puerto Plata, Beach Resort and Casino Review

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3 stars
Average rating for this product is: 3 out of 5

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jimbo.'s Review of Puerto Plata, Beach Resort and Casino Dominican Republic

15th Nov 2001

Overall Rating

3 stars
  • Value for money
    2 stars
  • Food
    2.5 stars
  • Accommodation
    3.5 stars
Good Points

Great Weather in the Dominican Republic - friendly people at Puerto Plata Beach and Casino 16b


Bad Points

bad service


General Comments

The room was great, the people friendly but the service was bad - I was booked into the wrong room with which had no utensils neccesary for a Self catering holiday. When People tried to contact me from england - the reception didn't even know I existed. When any complaints were made about this, hollow promises were made about sorting the issues out, either that or they didn't even care!!. This was the only complaint I had about the holiday, but it could have been really bad - If I had had an accident or was in a hospital somewhere, my relatives may not have even known that I had arrived!!.

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