Tesco Home Insurance Review

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1 stars
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mandy113's Review of Tesco Home Insurance

18th May 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Type of Cover
    Not supplied
  • Have you made a claim
    Yes
  • Customer Service
    0 stars
Good Points

No problems till you claim SO BEWARE


General Comments

Made a claim in March 2008 after 90mph winds took the side off are porch and lifted garage door off runners also ripped fascias off garage and lost one fence panel..all very distressing.
To cut a very very long story short they are not paying for anything (even after taking and cashing a cheque for £100 excess which they wanted upfront) as they said damage due to wear and tear!!!! no communication from them all calls made by us on our phone bill. Oh and there customer helpline shuts at 5 and is a call centre that was a different part of country each time we phoned...we are still fighting this through the ombudsman. As soon as this terrible mess has a conclusion we will never again touch Tesco Home Insurance.

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