Malaysian Airlines Review
Watch this item
From 3 ratings and 38 reviews
58% of users recommend this product
jaffy's Review of Malaysian Airlines
16th May 2008
Overall Rating
- Value for money

- Flight From - ToLondon - KL
- Flight on time?

- Comfort on flight

- Flight DateApril / May 2008
- Ticket classEconomy
- Customer service

- Quality of food

Not many!
Bad Points
The attitude of Malaysian Airlines management is awful!!!!!!
General Comments
If anything goes wrong, their managers will not be able to rectify their problems. I booked our tickets on-line via their website. After receiving the tickets, I noticed that they had debited an incorrect amount from my credit card. I waited for them to contact me but after 10 days of waiting I contacted them only to be told that they knew about it and would shortly be debiting the correct amount. I asked them what date they would be doing it on and they gave me a date. I then contacted my bank to let them know and to ensure I had sufficient sums to allow the payment to go through ( I was in the midst of getting married and had a lot of payments to make) only to find that Malaysian Airlines management had already taken the amount!!!!!!
When I complained to the UK Manager - his response was arrogant & unhelpfull. A terrible start to our honeymoon
Their management and staff have poor customer service skills, are in my opinion happy to give poor customer service and arrogant and dismissive.
The flight:
Malaysian Airlines aircraft are old!
Old and not properly cleaned, when we boarded our flight the cabin smelled bad! Seatbacks are tattered, entertainment components don't always work and generally the feel is of an airline where the management have given up! The food onboard is cheap & bland. On the outward journey there was a lack of choice and the only choice I could have was the western option. The beef tasted full of fat and gristle and the whole meal was way too salty. Compare this to Thai airlines who I have flown with on many occasions and serve amazing gourmet meals!
If you want to eat well when flying on MAS, take your own food! The only good thing I have to say is that KLIA - Kuala Lumpur International Airport is the best airport I have ever visited. Easy to use, logically laid out, well sign posted and with a good array of shopping and eating outlets. Free wifi too!
Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.
jaffy's review has yet to be rated - Be the first!
Web Links
-
Cheap flights to Spain, France, Germany, Italy and more - easyJet
Welcome to easyJet.com, the best place to book your cheap flights online. With low cost flights across many top European destinations you're bound to pick up a deal that fits your budget.
www.easyjet.com -
Ryanair - Book Cheap Flights to Europe - Cheap Flights from the UK
Ryanair offer cheap flights to Europe. Choose from over 145 European destinations. Book your cheap flight from the UK today on Ryanair.com! ... Ryanair.com - The Low Fares Airline,
www.ryanair.com -
Flybe - Cheap flights & budget flights
Europe's largest independent regional airline carrier. Named 'Regional Airline of the Year 2009'. Operating throughout the UK, Ireland and Europe. ... Unlike other cheap flights, you can opt for
www.flybe.com -
Cheap Flights | Book Flights Online | Jet2.com
Book cheap flights with Jet2.com the low cost airline to European destinations including Spain,Canary Islands, France, Germany, Cyprus, Crete and Italy. ... Cheap flights to Alicante
www.jet2.com -
bmibaby the low cost airline with tiny fares - cheap flights, hotels,
cheap flights at bmibaby.com, the low cost airline with tiny fares provides cheap flights and an online booking service to holiday and business destinations in Europe. ... Use them or lose them,
www.bmibaby.com -
flyglobespan.com | Cheap Flights & Holidays to Europe, Canada & USA
Flyglobespan.com - cheap flights from your award winning airline ... reconfirm flights ... flyglobespan.com, your award winning airline, offers cheap flights and holidays to Europe, Canada and the USA.
www.flyglobespan.com -
Thomson Flights ? all the assurances and service you?ve come to
All UK originating flights shown on this website are ATOL protected by the Civil Aviation Authority and, will be clearly marked as such and their price will include the amount of £1 per person...
www.thomsonfly.com -
Cheap Tickets for Flights. Book cheap tickets and hotels.
; GDS airfare databases updated continuously. Site updated Wednesday, November 04, 2009 ... Round Trip One Way Multiple Destinations ... From: find city/airport
www. ticketspinner .com -
Cheap flights: compare prices, find airline tickets - Skyscanner USA
Skyscanner USA - Cheap flights, low cost air travel, flight deals, budget airline tickets from United States ... Cheap flights to:
www.skyscanner.net -
Europe's low cost flights search & booking engine
Find and Book Cheap Flights in Europe - All Routes and low fare Airlines on just one interactive page! ... flylc: cheap flights search & booking engine ... European low cost airlines list
www.flylc.com




Share this page: