ehancock's Review of Kuoni
15th May 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
Good selection of destinations
Bad Points
Dreadful customer service
General Comments
I booked my holiday with Kuoni and they sent me to a hotel right next to two building sites. I had to pay extra for the move to the new hotel, where I ended up ill. Thanks a bunch Kuoni. Their customer service teams were ineffectually polite at best and dismissive and misleading at worst.
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