Outdoor Toys Direct www.outdoortoysdirect.co.uk Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 2 ratings and 29 reviews

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HelenK's Review of Outdoor Toys Direct www.outdoortoysdirect.co.uk

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    0 stars
  • Goods purchased & cost
    10ft trampoline ( £149.99 in sale)
  • Customer Service
    0 stars
Good Points

None.


Bad Points

Didn't deliver.
Bad customer service.


General Comments

I orered a 10ft trampoline Tues 06/05/08 that was to be delivered within 2-5 workings days. The payment was taken Wed 07/05/08. The trampoline was still being sold online on Fri 09/05/08. Today I received an e-mail advising it was discontinued (their own product). Options are e-mail link to cancel order (this doesn't work on my pc and no idea when I would received refund) or phone sales line with 15-30 min wait. Although they do offer a more expensice alternative. I'm now on my 3rd call trying to sort this out. I have just finished 3rd call, I should have my money back within 5 days.


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