Air Auto Portugal Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 18 reviews

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Guest's Review of Air Auto Portugal Car Hire

13th May 2008

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Country & City of hire
    Faro, Portugal
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    05/08
  • Condition of vehicle
    Good
Good Points

Car was fine


Bad Points

Child car seats were not supplied as ordered. Company refused to deal with problem


General Comments

A week's car hire was booked via Atlas Choice in the UK. The vehicle was fine and I was told the child car seats were pre-installed. I paid for these locally, before getting to the car. On finding the car, there were two seats instead of three and they were the wrong sort. One was booster seat for older children and the other had badly fixed straps. The desk had closed and I had to arrange to rent 3 seats from another company (at 11pm at night). Terrible customer service!

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