KLM Review

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KLM go to www.klm.com
2.3 stars
Average rating for this product is: 2.3 out of 5

From 2 ratings and 72 reviews

Thumb down 43% of users recommend this product

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Guest's Review of KLM

12th May 2008

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    Lisbon to Amsterdam
  • Flight on time?
    3.5 stars
  • Comfort on flight
    1 stars
  • Flight Date
    May/2008
  • Ticket class
    Economy
  • Customer service
    0.5 stars
  • Quality of food
    3 stars
Good Points

Price


General Comments

If you fly with KLM and have not made your checkin via the Internet, prepare for a 3rd World country type of nightmare at Schiphol Airport.
Be advised, if you are on holidays in the Netherlands you better find one Hotel with Internet access and a printer service to get your Boarding Pass, don't forget to add the Hotel Internet access cost to the final cost of your KLM ticket !
Standard KLM checkin at Schiphol is probably one of the worst experiences I ever had in an airport. Anarchy seems to be the rule and staff are totally unhelpful and impolite.

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