T-Mobile Flext Review

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4 stars
Average rating for this product is: 4 out of 5

From 2 ratings and 15 reviews

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Best Price: £FREE !

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Andehh's Review of T-Mobile Flext

11th May 2008

Overall Rating

4.5 stars
  • Value for money
    4 stars
  • Tariff Features
    4 stars
  • Time spent with Tariff
    Over 1 Year

Truly excellent customer service! Commign from someone who has called them for 5 serious problems - all sorted without any problems.
(once you get past their automated press 1 for this, press 2 for that) Few problems with billing, just charges i didn't use (they didn't cap my data use, so instead of capping it at a £1, i used £8 worth.

Went to South Africa, was told calling 150 was free from there (i was suspicious of this, but used it anyway). Got back and found id been charged £25.

Called them up & they sorted BOTH OF THESE issues within 5mins and refunded me all of the money. Been with them for 18months on flex 25, renewed last week, upping my contract to flex 30. Can see myself sticking with them for a long time to come.

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