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Picture courtesy of Scott D.
| Ease of Use | 8.4/10   |
|---|---|
| Value for Money | 6.5/10 |
| Reviewer Rating | 6.5/10 |
| Overall Rating | 6.3/10 |
By Simon Heron on 11th May 2008
| Used service for | 1 year and over |
|---|---|
| Ease of Use | 10/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
 Simon Heron's recommendation | |
Quick on the phone, good Internet site, helpful and polite.
I have banked with First Direct for 13 years and I have been impressed by the courtesy and efficiency of the staff I deal with, they always seem to be happy to help even at outrageous hours of the night. They have kept me informed without bombarding me and I cannot say anything against them.
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