Bunce's Review of Fast.co.uk
9th May 2008
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Fast download speed. Very reliable. Excellent customer service from UK based help desk. Its been the best ISP I've ever used, and I've used plenty in the quest for the Holy Grail!
Bad Points
None, other than perhaps a little expensive, but I'm happy to pay that for a superb service. As with everything in life, you get what you pay for. If it carries on like this, I have no intention of switching just to save a couple of quid.
General Comments
Switched to Fast.Co.Uk almost a year ago after a very bad experience with another ISP. Straight away I got much faster download speeds, which have proved to be reliable and constant. The service has only been down once (briefly) in almost a year. I rang the helpdesk for assistance in setting up my POP 3 email account, the phone was answered instantly, and I was talked through the setup by a very helpful guy. Nothing was too much trouble for him, and his advice was excellent. I haven't needed to contact the helpdesk since then.
If my experience is typical, then "Fast" deserve to do well. A fast reliable service is what we all want, and so far they have delivered. Well done Fast.Co.Uk
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