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| Quality of service | 5.7/10 |
|---|---|
| Layout of shop | 7.2/10 |
| Value for Money | 5.1/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 6.2/10 |
By Guest. on 9th May 2008
| Goods purchased & cost | Not Set! Not Set! |
|---|---|
| Value for money | 0/10 |
| Overall value | 1/10 |
| | |
its got alot of merchandise for animals and a good range of toys, cages etc
staff, animal care,
i am an animal care student with a degree in animal care. i work in a pet shop myself, and i am always getting customers in complaining of the service they recieved at pets at home. Some women at pets at home told a lady that netherland dwarf rabbits were aggressive. this is not the case. they were aggressive centuries ago, but careful breeding has wiped out this trait. A colleague of mine, who specializes in aquatics, has also been complained too about how quickly the fish at pets at home die. I have also been to pets at home to purchase a couple of gerbils a few months back, and and i rang up pets at home in gateshead. They sed that they had alot of gerbils in and they would look forward to me coming. 20miles later, they had 1 male gerbil,and the woman who was serving me didnt seem awake! she looked bored to serve me and didnt seem to know much about what she was talking about. She told me that the one male that they had would not be able to be homed since it was by itself! thats a load of rubbish as u can introduce gerbils if u are wanting to breed. I ended up leaving the shop after a harsh exchange of words and never went back.
In the shop were i work, we have different members of staff who are experienced in different species. For instance, we have a reptile guy, an aquatics guy, a birds, a small rodents and an exotics.
this shop needs to buck its ideas up, as they give bad advice to people that can result in detrimental health in the animals.

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