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- ewood's review
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| Value for Money | 2.2/10  |
|---|---|
| Reviewer Rating | 1.8/10 |
| Overall Rating | 2.1/10  |
By ewood on 8th May 2008
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 ewood's recommendation | |
None
Everything - especially customer services
Do not join !!!! Especially Glasgow, Cathcart Rd branch
Son joined in January, only able to use gym twice since then. Went to gym on 16th March - told no-one could help him cancel but someone would call him next day, still waiting for call. I took a letter into gym on 19th to cancel - told someone would call son next day - still waiting!!
Evenutally got a call last week at inconvenient time and asked if they could call him back after 6pm - still waiting for call.
Got text today about outstanding amount - I called them and just got a robot (think she was a girl) who just kept saying he was due to pay one month and if he did not pay he would get a late charge - not paying.
Gym disgusting. Equipment faulty - son injured himself on first visit and the instructor just shrugged his shoulders. On my visit on 19th March a man injured himself on a machine and came to reception - told the boy I was dealing with and he shrugged his shoulders and told the man to switch machine off at mains and use another machine!!! unbelievable.
I'm going to Health and Safety Executive to report them
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