- Review Centre
- Travel
- Travel Services
- Airline Reviews
- Virgin Atlantic Airways
- Guest.'s review
Have a picture of Virgin Atlantic Airways?, please send it to us.
Picture courtesy of GH. Smith.
| Flight on time? | 7.1/10   |
|---|---|
| Customer service | 6.2/10 |
| Comfort on flight | 5.6/10 |
| Quality of food | 5.7/10 |
| Value for Money | 5.7/10 |
| Reviewer Rating | 5.9/10 |
| Overall Rating | 5.9/10 |
By Guest. on 8th May 2008
| Flight Date | several |
|---|---|
| Flight From - To | several |
| Ticket class | First Class |
| Flight on time? | 5/10 |
| Customer service | 2/10 |
| Comfort on flight | 2/10 |
| Quality of food | 3/10 |
| Value for money | 2/10 |
| Overall value | 2/10 |
 Guest.'s recommendation | |
Less and less as time goes by
More and more - things are beginning to look threadbare
I travel a lot with my partner who is a Virgin gold card member and has been for years. Over the past year and always in Upper Class I have noticed worsening quality in the clubhouses (dirty ones in South Africa, bad food in Heathrow) - certainly compared to Emirates first class lounges virgin is looking thin. Flight check in is at best ho hum and surlier each time. If check in staff do not like their job they should leave but I won't be paying 4-5 digit fares for surly staff. Again Emirates are amazing regarding service and attention to detail. Very very sad as I always used to look forward to virgin flights but no longer - what's more they just misplaced 18000 of my points so had 2 hours on the phone again. Not good - I am finding other airlines to fly with. Virgin are taking advantage of the sheer awfulness of BA to cut corners.
Important, please be aware that:
Guest.'s review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
